Returns & Warranties
Returns & Exchanges
Due to the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers.
Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our store, they are considered used, and therefore cannot be returned.
Defects and warranties are managed by the individual manufacturer of those products and their explicit warranty periods and coverage. Some products are explicitly covered by Love Nest and have warranty coverage information posted to those specific products.
We suggest and recommend checking with the manufacturer website of your product, even if no warranty correspondence is provided in-or-on the packaging.
Most of our product manufacturers require you to contact the manufacturer directly for warranty service.